Further questions? We got you covered!

General information

  • ClueGo is an interactive discovery trail that combines elements of a self-guided sightseeing tour with a treasure hunt or an outdoor Escape Room. It is a new way to see the city with different eyes, (re)falling in love with the local culture and playing with it!

  • ClueGo trails are self-guided, meaning directions and information are provided directly and exclusively through the ClueGo app. ClueGo does not organize individual or group sightseeing tours.

  • The trails all take place entirely outdoors. Based on the city you choose to explore, you will be directed to the starting point to begin the game. The app will provide you with an overview of the places you will visit and the riddles you need to solve to reach the following points of interest.

  • Our puzzles require no special knowledge but are based on observation, logic and creative thinking. If needed, help is available to get to the solution. Alternatively, puzzles can be skipped to go directly to the following stop.

  • Once you have made your purchase, you can play at any time. You will have full autonomy to choose when to start and how long to take to complete the course. However, we recommend playing during daylight hours as some of the details needed to solve the puzzles may be poorly visible in low light.

  • Whether you are a tourist or a local, our routes are carefully designed to be exciting and memorable for everyone. We are sure that many details and facts we tell will be new to you! Moreover, this is not just a sightseeing tour, but a real live role-playing game.

  • Adults and children. Couples, friends, families and solo travelers. Tourists and locals. Large groups and corporate teams. Anyone can participate! In general, a minimum age of 10 years and an adult chaperone in case of minors is recommended.

The trails

  • All trails are easily and entirely completed on foot.

  • On average, our trails are about 3-4km. A game takes about 2 hours but you can complete it in more or less time depending on how many breaks you want to take.

  • We have designed our trails so that they are accessible to those with reduced mobility. However, there may be elevation differences or steps to overcome. Check the recommendations in the directions for the specific route you want to purchase.

  • A smartphone and an Internet connection is all you need!

  • ClueGo will take you through the city's most iconic sites, from the best known to the hidden and most mysterious. You'll also get pointers to local eateries for a rejuvenating break, and to unique stores and businesses in the area where you can find souvenirs other than the usual mugs and magnets!

  • ClueGo trails take place entirely outdoors. Those wishing to enter a specific attraction will need to purchase the appropriate entrance ticket.

ClueGo App

  • Our Web App does NOT require download and installation from the Google Play Store or Apple Store. Once you purchase a route you will receive the link to access the ClueGo app through your browser.

  • Yes, Internet data is required to play.

  • For small groups (up to 5 people), one smartphone with the app may be sufficient. However, we recommend that each player have the app open on his or her device for reading convenience (at no additional cost).

  • ClueGo trails can be completed both with and without a GPS navigator.

Purchase

  • In the "Our trails" section, you can choose the trail you prefer and make your purchase through our website. You will receive a game code to access the ClueGo App and start the game right away.

  • Up to small groups (max. 5 people), you can play with only one code and share it with other participants (by entering it in the ClueGo app on each smartphone). In the case of larger groups, a code will need to be purchased for each group.

  • Once a ClueGo trail is purchased, the game code can be redeemed within 6 months from the date of purchase.
    Once the game code has been activated on our web app, the trail can be completed within 10 days.

  • No, once the code is activated and the trail is completed, the code will no longer be active.

  • If you were unable to redeem the game code during your trip (due to bad weather or unforeseen travel circumstances), it will be possible to request a refund.