PRIVACY POLICY

1. Data Controller

The Data Controller is:
Zancanaro Beatrice
Via Sestri Levante 40/5, 41125 Modena (MO), Italy
VAT / Tax Code: 04046990364
Email: info@cluegovisit.com
PEC: info@beatricezancanaro.com

2. Types of data collected

The website collects the following categories of personal data:

  • Identification data (first name, last name)

  • Contact data (email address)

  • Payment data (processed by third-party providers)

  • Usage data (interaction with the experiences)

  • Technical data (IP address, cookies)

3. Purpose of processing

a) Service provision

Purchase and use of ClueGo experiences

b) Payment management

Processed through Stripe and PayPal

c) Statistical analysis

Through Google Analytics 4

d) Marketing and newsletter

Sending communications via Brevo (with prior consent)

e) Website operation

Hosting and infrastructure provided by Squarespace

f) Multimedia content

Video playback via YouTube

4. Legal basis

  • Contract → for purchases and service provision

  • Legal obligations → tax and accounting

  • Consent → marketing and cookies

5. Processing methods

Data is processed using electronic tools, ensuring security and confidentiality principles.

6. Data retention

  • Contractual data → 10 years

  • Marketing data → until consent is withdrawn

  • Technical data → according to third-party policies

7. International data transfers

Some data may be transferred outside the EU (e.g. Google, YouTube), in compliance with applicable regulations.

8. User rights

Users may:

  • access their data

  • rectify or delete data

  • restrict processing

  • object to processing

  • request data portability

Requests: info@cluegovisit.com

9. Minors

The service may be used by minors under adult supervision.

10. Changes

This policy may be updated at any time.

11. Last update

April 2026